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Blackberry Enterprise Activation

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Trying to find it by name...[20051] (02/22 23:23:36.873):{0x13D4} Unable to get address book list (Unable to find path to server. This may correspond with the service ending up in a stopped state, or the service may automatically restart, at which point the process would disappear temporarily, then reappear with the memory ServerId=[1], HostName=[BESHostname.company.com] <#04>[62447] (11/28 11:26:41.937):{0x6D4} [RcpMgr] Connection from unknown host refused. If the page still can't be displayed, the service probably hasn't finished initializing, but is not crashing. Check This Out

If the web console page can't be accessed from the instance in the pool that was chosen for troubleshooting, another instance should be forced into the singleton role by stopping all Here, now, forever! Save the changes. The administrator will be able to log in to BlackBerry Management Studio. https://supportforums.blackberry.com/t5/BlackBerry-OS-Smartphones/unable-to-connect-to-blackberry-enterprise-server/td-p/2066345

Blackberry Enterprise Activation

LoginNotAcceptedException : BlackBerry Device Service at com.rim.fuse.server.bws.BWSConnection.(BWSConnection.scala:148) at com.rim.fuse.server.bes.BESConnection.(BESConnection.scala:120)   Log lines similar to the following may be displayed in the BlackBerry Administration Service (BBAS-AS) logs for the affected MDM domains: Connection string is Provider=SQLNCLI10.1;Server=BESNAME\SQLEXPRESS;Database=BESMgmt;Network=dbmssocn;Trusted_Connection=Yes [25000] (03/06 05:27:53.171):{0x14B4} ConnectionItem::ConnectToDB: COM Error 0x80004005 - Unspecified error - Source: "Microsoft SQL Server Native Client 10.0" - Description "Client unable to establish connection because an From the Account tasks, select Change Directory Server. If too many authentication attempts are sent within a short time period, the SRP becomes disabled.Information is coming from a different host, and the BlackBerry Infrastructure terminates the original session and

Currently it say "Data Services Unavailable". If there are more than one BlackBerry Administration Service instances in the environment, troubleshooting will be more effective if the focus is on a single instance at first. The Microsoft SQL Server is still running. BAS-AS.exe typically stabilizes at around 300,000 to 600,000 KB of memory usage.

Endpoint=[BESHostname] <#03>[62322] (11/28 14:03:14.263):{0x6C4} [FailoverMgr] State=[StateActive], User device put request failed. Back to top ↑ Additional Information Singleton server in a BlackBerry Administration Service Cluster. Check that you are connected to a network or contact your administrator for assistance. (46) Back to top ↑ Cause Enterprise Connectivity between the Dispatcher and Affinity Manager is failing because http://support.blackberry.com/kb/articleDetail?articleNumber=000035608 Back to top ↑ Follow Us BlackBerry Blog Facebook Twitter Youtube Flickr Customer Service Contact Us Support Corporate Company Investors Careers News Customer Service Corporate Responsibility Legal Info Overview Accessibility Trademarks

If too many sessions are terminated and re-created within a short time period, the SRP ID might be disabled. This can be identified by the following event in the Windows Event Viewer Application Log on the Microsoft SQL server: Log Name: Application Source: MSSQL$SQLEXPRESS Date: 03/06/2014 2:48:33 AM Event ID: Back to top ↑ Additional Information Check the MAGT log files from the day when the issue occurred to troubleshoot this issue. Resolution 6 Contact the wireless service provider for more information. Cause 7 The default browser configuration is set to WAP Browser or BlackBerry.

Blackberry Desktop Manager

For instructions on how to determine the MDAC version, see Article 3259.Open the BlackBerry Manager.Verify that the correct password is listed in the BlackBerry smartphone user account properties. If the password is page To diagnose the issue, perform the following tests: Check that port 3101 is available.Run bbsrptest.exe from C:\Program Files\Research In Motion\BlackBerry Enterprise Server\Utility. Blackberry Enterprise Activation The line below may also be seen if there is a state database replication issue in the environment.[10366] (05/17 15:40:02.817):{0x738} {User01/BB/INT/BlackBerry} Unable to replicate database BES\state\.nsf on server CN=BES01/OU=Servers/OU=INT/O=BlackBerry (Unable to Blackberry Priv Back to top ↑ Follow Us BlackBerry Blog Facebook Twitter Youtube Flickr Customer Service Contact Us Support Corporate Company Investors Careers News Customer Service Corporate Responsibility Legal Info Overview Accessibility Trademarks

Getting Started Official BlackBerry Support Register · Connect with Facebook · Sign In · Help CommunityCategoryBoardDeveloper ResourcesUsers turn on suggestions Auto-suggest helps his comment is here This will also prevent Internet enabled applications from functioning. In an environment with BlackBerry Administration Service High Availability, multiple BlackBerry Administration Service instances form a pool to share the load and provide redundancy. One instance in the pool will have the role of Select the new mail server from the drop-down list or type the name of the new mail server.

For more information about BlackBerry Administration Service High Availability and the singleton role, please refer to the Planning Guide for your version of BlackBerry Enterprise Server in the documentation section of To review the available secure connection options: Open Internet Explorer, click on the cog icon to access Tools, and select Internet Options.Click the Advanced tab.Scroll down the list to the Security Back to top ↑ Follow Us BlackBerry Blog Facebook Twitter Youtube Flickr Customer Service Contact Us Support Corporate Company Investors Careers News Customer Service Corporate Responsibility Legal Info Overview Accessibility Trademarks this contact form If the lines are present, the web console page should be available unless it isn't being addressed properly.  2.

It is possible the needed service book displays a circle instead of a check mark off to the left side. For the suggested order to start or stop BlackBerry Enterprise Server services, see Article 13718. The enterprise activation message with the etp.dat attachment is being sent to more than one BlackBerry smartphone user's account.

But since the credentials failed to authenticate to BlackBerry Device Service or BlackBerry Enterprise Server 5, the following symptoms may be observed after logging in to Management Studio: When clicking on

When the first BlackBerry smartphone user completes the enterprise activation process, add the second BlackBerry smartphone user to the BlackBerry Enterprise Server again.Before starting the enterprise activation process, turn off message Back to top ↑ Cause Due to various vulnerabilities with Secure Sockets Layer (SSL), this version of secure connection negotiation for the BlackBerry Administration Service consoles and BlackBerry Web Services API's Report Inappropriate Content Message 1 of 4 (2,617 Views) Reply 0 Likes kosten4 Super Contributor Posts: 395 Registered: ‎09-11-2010 My Device: BB Q10 My Carrier: vodafone UK Re: unable to connect If a BlackBerry smartphone user forwards email messages to a second BlackBerry smartphone user, the enterprise activation message with the etp.dat attachment is sent to both BlackBerry smartphone user accounts.

Common causes include client attempting to connect to an unsupported version of SQL Server, server too busy to accept new connections or a resource limitation (memory or maximum allowed connections) on Give the services approximately 10 minutes to finish starting up, and then try to log in again. Should this be the case, skip to Cause 8. http://tubee.net/blackberry-unable/blackberry-unable-to-extract-attachment-etp-dat.html The following may appear in the BlackBerry Dispatcher (DISP) log: [25137] (03/06 02:27:53.833):{0x1230} {ConnectionItem::ConnectToDB} Failed to connect.

Back to top ↑ Follow Us BlackBerry Blog Facebook Twitter Youtube Flickr Customer Service Contact Us Support Corporate Company Investors Careers News Customer Service Corporate Responsibility Legal Info Overview Accessibility Trademarks To confirm the port being used:  Click Start > Programs > Research In Motion > BlackBerry Enterprise Server > BlackBerry Server Configuration. For information on network status indicators for the CDMA network, see Article 2335. In a Microsoft Exchange environment, one of the following issues may occur: Email messages are sent to the BlackBerry smartphone PST folder, but the BlackBerry Enterprise Server cannot access the enterprise