Home > Backup Exec > Backup Exec Unable To Unlock Library

Backup Exec Unable To Unlock Library

Thanks 0 Kudos Reply Hi, If you are doing itsmeaffinity Level 6 ‎01-24-2011 12:52 AM Options Mark as New Bookmark Subscribe Subscribe to RSS Feed Highlight Print Email to a Once done, post back with the results. Covered by US Patent. thanks, 0 Kudos Reply Did you pause and unpause the Larry_Fine Level 6 ‎05-20-2009 08:08 AM Options Mark as New Bookmark Subscribe Subscribe to RSS Feed Highlight Print Email to a http://tubee.net/backup-exec/backup-exec-2012-unable-to-backup-system-state.html

for causes and solutions to these error codes.   Verify that the operating system properly detects the device Repeat this process whenever Backup Exec loses the ability to manage external tape until I rebooted both the server & the tape library.My problem was maybe different to yours in that I was upgrading BE at the same time I upgraded the tape library. Warning: Removing devices and drivers that are still required by the system may result in the system becoming unstable and unable to boot.   Disable, delete, and re-enable the device in Please note that all the procedures in this chapter assume that you are logged in to Mobile Admin and that you have selected the Backup Exec service on a server that https://www.veritas.com/support/en_US/article.TECH67698

It is possible that updates have been made to the original version after this document was translated and published. For example, if the user logs in to Mobile Admin as "sample/user", then "sample/user" must be in the Administrators group on the Backup Exec host computer. See Using Tapeinst.exe to install and uninstall tape device drivers for more information.Navigate to Device manager to verify that Symantec tape device drives were installed for the tape drive, as follows: Go to Solution 2 2 Participants Gregory_V(2 comments) LVL 13 Storage Software2 theblip 3 Comments LVL 13 Overall: Level 13 Storage Software 2 Message Accepted Solution by:Gregory_V Gregory_V earned 500

Email Address (Optional) Your feedback has been submitted successfully! Unknown Medium changer means that the default Microsoft drivers are installed.If OEM drivers are installed, right-click the OEM driver > Properties > Update driver. This didn't help either. 0 Kudos Reply Also, something I failed to SigV Level 3 ‎05-15-2012 11:57 AM Options Mark as New Bookmark Subscribe Subscribe to RSS Feed Highlight Print Email Open Device Manager via a command prompt, as follows: C:\cd WINDOWS C:\WINDOWS>cd system32 C:\WINDOWS\system32>devmgmt.msc C:\WINDOWS\system32> Device Manager must be opened by a command prompt.  In Device Manager, in the View menu,

Attachment Products Subscribe to Article Search Survey Did this article answer your question or resolve your issue? it does not even start. You may also refer to the English Version of this knowledge base article for up-to-date information. http://support.veritas.com/docs/269843 Subscribe to our monthly newsletter for tech news and trends Membership How it Works Gigs Live Careers Plans and Pricing For Business Become an Expert Resource Center About Us Who We

So, I ran the Unlock job from the server. Any jobs to unlock the library or eject tape will failed after 15 minutes with this error:Error category : Job ErrorsError : e00081d9 - The Backup Exec job engine system service The first step in managing jobs is to view the job or jobs your wish to manage. If the server is Windows Server 2003, make sure the Removable Storage service is stopped and disabled, and then restart the BE services.

I would suggest that you attempt to determine of this is truly a hardware problem, or a software problem. Symantec does not test performance or compatibility with Original Equipment Manufacturer (OEM) drivers, unless noted in the Backup Exec Hardware Compatibility List (HCL). The default location is C:\Program Files\Symantec\Backup Exec.To run the tool and create a text output, at a command prompt, run the following command: Discover.exe > C:\discover.txtSee Viewing hardware configuration and detection Thanks! 0 Kudos Reply Any update on the issue?

Please note you have to restart the Backup EXEc services after you edit the registry. 0 LVL 13 Overall: Level 13 Storage Software 2 Message Expert Comment by:Gregory_V ID: 265194082010-02-08 his comment is here When a Backup Exec alert of the selected type is created, you will receive a notification on your smartphone and the Mobile Admin client dashboard will contain the Backup Exec notification.For You may also refer to the English Version of this knowledge base article for up-to-date information. The robotic library is automatically unlocked as part of import/export job operations or when an "Unlock" job is run.

Right -click the tape library and select unlock. Next thing to check is to see if there are any alerts, and if so, respond to them. Occasionally, hardware which has been officially tested and is supported by Veritas may not be displayed or may appear offline in the Backup Exec interface (i.e., the Device or Storage tab), this contact form Registry modifications should only be carried-out by persons experienced in the use of the registry editor application.

Click Start, and in the search box, type msinfo32, and then press Enter.In the System Information dialog, expand Software Environment, and then click System Drivers.Scroll down and locate the SCSIChanger service, Then, scroll to the media type, and select it. If you are experiencing a similar issue, please ask a related question Suggested Solutions Title # Comments Views Activity Where is the Retention Tab? 4 55 53d Sourcing High Volume Laser

Close Sign In Print Article Products Related Articles Article Languages Subscribe to this Article Manage your Subscriptions Problem Storage devices are not displaying in Backup Exec.

Privacy Policy Support Terms of Use MenuExperts Exchange Browse BackBrowse Topics Open Questions Open Projects Solutions Members Articles Videos Courses Contribute Products BackProducts Gigs Live Courses Vendor Services Groups Careers Store I would suggest that you run the manufacturer's diagnostic utility against the library. Hence the unlock job was waiting . It backs up to the right tape in the right media set, so BE has recognised the library and uses it.Note: We are using BE 12 for SBS.

When I installed the LTO4 library, I did an in-place upgrade of BE. Privacy Policy Support Terms of Use I recommend that the library and associated tape drives are idle while doing so. navigate here Veritas does not guarantee the accuracy regarding the completeness of the translation.

Perform the following procedures in the order listed below: Download the Veritas QuickAssist ToolDownload the Backup Exec Hardware Compatibility list to: Verify that the device is officially supportedVerify that the inquiry Should I delete the registry entries for the VXA library?------------------- -------------------------------------------------------------------------------[8872] 02/27/08 13:49:33.010 Device Registry:Scsi Address Prt :Bus :Tar :Lun Attributes ------------------- -------------------------------------------------------------------------------0000:0000:0000:0000 "atapi", (Port Driver)------------------- -------------------------------------------------------------------------------0001:0000:0000:0000 "atapi", (Port Driver)------------------- -------------------------------------------------------------------------------0002:0000:0000:0000 Stop the Backup Exec services.Navigate to the Backup Exec installation directory. Go Symantec! 0 Featured Post Give your grad a cloud of their own!

Hope you’ll enjoy it and will choose the one as required by you. Nice how this is all undocumented. Alternate credentials will not successfully authenticate a user.Communication Method¶ The .NET sqlClient and the Backup Exec Command Line Applet (BEMCMD) are used for management on Backup Exec 10d to 2010.The .NET Note: You cannot perform this action on Backup Exec 2012.Viewing and Managing Job Monitors¶ You can use Mobile Admin to manage current and completed jobs.

Tapeinst.exe is located on the Symantec Backup Exec installation disc and is copied to the hard disk during installation. Backup Exec media server may require a reboot.   Use the Discover tool to troubleshoot hardware errors or reservation conflicts The Discover tool outputs detailed attributes of backup devices that are BE for Small Business Server (and possibly other versions) wants to have a special ~$1500 option add-on to allow it to use more than one library. Some of the icons created by FamFamFam.

To manage Backup Exec servers, the Mobile Admin user must be in the Administrators group of the Backup Exec host computer. SigV Level 3 ‎05-16-2012 08:46 AM Options Mark as New Bookmark Subscribe Subscribe to RSS Feed Highlight Print Email to a Friend Report Inappropriate Content You make a good point. If the library is unlocked during a backup operation, someone can open the magazine and replace some tapes. Posted on 2010-02-04 Storage Software 3 1 solution 2,423 Views Last Modified: 2013-12-01 Hi, We're using Backup Exec 12.

At this time, I thought if I put the backup job on hold , then the unlock job will be completed. Prior to installing the HP LTO4 tape library, we had a VXA2 tape library & were using BE 9.1 for SBS. To view details for stand-alone drives: Select Devices from a view of the Backup Exec screen associated with the chosen server.Select Stand-alone Drives.Select a specific drive to view more information about Click Start > Control Panel > Add/Remove Programs (or Programs and Features)Select the third-party backup application or tool, and then click Uninstall.Repeat for all third-party backup applications or tools.   If

we even tried to Lock and unclock the media serverbut still problem exists, need help from anyone. It is not mandatory to reboot the server.   Review the System Event Logs for hardware errors Right-click My Computer > Manage.Expand Computer Management > System Tools > Event Viewer, and Thank You!