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Drobo 5n Firmware

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thanks dude this worked for me after the 5.7.1 firmware upgrade same issue RE: Updated 5N to firmware 3.2.1, now unable to access shares - jasonob - 03-18-2016 11:13 AM The On my system, I found that it needed about 2 minutes. RE: Updated 5N to firmware 3.2.1, now unable to access shares - amaly76 - 04-15-2015 11:18 AM How can I create a new share if Drobo Dashboard will not detect the There are lots of things to try and settings to adjust when the dashboard is not working.

We also found that if you create a new share, your other SMB (windows) shares are magically available. Started a case on the phone and the CSR told me to run ping and telnet tests and to send them screen grabs for them to evaluate. RE: Updated 5N to firmware 3.2.1, now unable to access shares - juanrojodesign - 06-01-2015 01:08 PM Add me to the list. Press the power toggle button on the back of the unit once to shut your DroboPro down. http://support.drobo.com/app/answers/detail/a_id/110/~/how-do-i-automatically-or-manually-update-my-firmware-to-a-new-version%3F-can-i

Drobo 5n Firmware

Compare Products Capacity Calculator Drive Selector Drobo Setup Guide Download and Docs Blog Partners Careers File Transporter Contact Us Drobo Mini Big things really do come in small packages Learn More Just rename your newly created share to something else, and everything will work again. Drobo connects to your computer or network and provides redundant data protection without the complexities of traditional RAID.

If this does not fix the problem, please contact Drobo Support Drobo B1200i, DroboPro, DroboElite, Drobo B800i If you connect via iSCSI from a Windows PC, see KB #552. Tried direct connection and editing my NIC IP address and it shows connected. If Drobo Dashboard still does not show your Drobo, please contact Drobo Support. Which Drobo Do I Have However, Dashboard updated the firmware to version 3.2.2 and when I click on the "check for updates" button, it says that I have the latest firmware and software versions.

Email *Required Your Feedback *Required Answers others found helpful How do I automatically or manually update my firmware to a new version? Drobo Was Not Able To Connect To The Update Server Is your drobo configured with a static IP or dynamic? If you need to contact DroboTechnical Support submit your request now. http://www.drobo.com/drobo-downloads-2/ http://drobo.com/updates/firmware/DroboF...http://drobo.com/updates/firmware/DroboFS-firmware Taken from this page > http://www.drobo.com/drobo-downloads-2/ Try to performing a manual update https://myproducts.drobo.com/article/AA-01738 « Next Oldest | Next Newest » View a Printable Version Send this Thread to a

Everything was working fine until the aforementioned firmware update. Drobo S My case was escalated and I submitted several diagnostic files, and I was eventually asked to remove the msata card. Now every time the 3.2.1 firmware update notice pops up on the dashboard, I make sure to click NO. RE: Updated 5N to firmware 3.2.1, now unable to access shares - saintflyer - 04-04-2015 08:40 PM Having the same issue.

Drobo Was Not Able To Connect To The Update Server

For Drobo Dashboard 2.1.x, see Manually Updating Firmware from the Website. https://myproducts.drobo.com/article/AA-01820 Periodically, you will use it to update and/or configure your Drobo. Drobo 5n Firmware my instructions clearly indicate that you are making a backup of your data before making any potentially destructive changes to your Drobo. (04-13-2015 11:07 AM)midn8t Wrote: the whole point of a Drobo Firmware Update Failure We need a fix......

When I attempt to upgrade the firmware on my DroboPro, Drobo Dashboard keeps reporting a failure. Even the default "Public" share is inaccessible even if I remap it through the dashboard. Drobo Support RE: Updated 5N to firmware 3.2.1, now unable to access shares - davel23 - 04-03-2015 07:41 AM I have not created a support ticket, since as I mentioned above At this point I have no idea if I will ever be able to access my data again. Drobo Was Unable To Connect To The Update Server

Despite the message that the update failed, it ishighly likelythat the firmware upgrade process actually succeeded. I told them that it was working fine with the old firmware, so they asked me to please update to the latest firmware (3.2.3) and Dashboard (2.6.9). We are going to try reinitializing the Drobo, create new shares, see if they remain accessible even after a reboot, then repopulate the Drobo. when company put out a software update that changes how the hardware is working and causes the stuff to break.

Drobo Gen 3 Drobo Dashboard 2.6.0 or higher must be installed for this product. Drobo Gen 1 It did so and reappeared in the dashboard except now I can't access any data on it. Learn More Drobo b1200i Everything you'd expect from a Drobo, and more.

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Did you know? You sound frustrated with Drobo and you should direct your anger in their direction. I need to reboot the Drobo to see the shares again. Drobo Dro4d-u RE: Updated 5N to firmware 3.2.1, now unable to access shares - Lameth-1 - 07-29-2015 02:52 AM The 'cannot mount issue' came back from the dead with the firmware update 3.2.3

And I can see my shares in the share manager, but it will not mount any. This article may provide links to other sites or resources available on the Internet. Also a quick fix on a mac would be to go on your network in the finder and manually mount your shares, the Drobo are still available from there. If you have registered your 5N, you can create a case in the support portal to have your issue further reviewed.

Have you double checked the discovery settings within the dashboard app, and what are they set to? After the empty Drobo device reboots, verify the firmware update was successful. I told it to go ahead and waited for it to come back up. right?

If you have dropbear or an SSH app installed, please try SSH'ing to the unit to see if you can see the shares in your unit. Drobo, Drobo S If your Drobo is connected via FireWire, please make sure that you are running the latest firmware version available for download here: Drobo Software Updates. Drobo S Firmware 2.1.5 Drobo Firmware 2.1.5 Release Notes Drobo Dashboard 2.6.4 for Mac Drobo Dashboard 2.6.4 for Windows Drobo Dashboard 2.6.4 Release Notes Drobo Gen 2 Drobo Firmware 1.4.2 for The SMB share is simply not working for some reason. (04-13-2015 11:07 AM)midn8t Wrote: not all of us have money to buy two or three drobos and fillt hem all with

is not responsible for the availability of such external sites or resources, and does not endorse and is not responsible or liable for any content, advertising, products or other materials on right? What should I do if I cannot update the firmware on my Drobo storage device? Answer ID 418 | Updated 06/05/2013 10:40 AM Note: This problem has been fixed in version 1.6.8 of Drobo Dashboard.

I told it to go ahead and waited for it to come back up. and I'm sure Drobo as a company will learn from this and their QA guys will probably get a slap on the wrist for releasing some bad firmware. When I logged in via ssh, I noticed that smbd and nmbd (samba daemons) were not running. Jump to content The Drobo Difference Products Solutions News Support Shop My Support Account Downloads Documentation Knowledge Base My Questions Community Support DroboCare Contact Us Drobo Home Support Log In| Create

This adviced me to basically remove the drives and perform a manual firmware installation. For information on the updates and revision numbers that are available, see:www.drobo.com/support/updates. Please file a ticket right away and support can help you regain access to your data. Make sure that your firewall application does not block Drobo Dashboard.

RE: Updated 5N to firmware 3.2.1, now unable to access shares - maddly2002 - 04-15-2015 08:29 AM Same problem here and now dashboard is "unable to find Drobos on the network".....restarted, Buy yourself as many 6Tb drives that you will need to hold your data.